Refund Policy
Last updated: August 5, 2026
30-day money-back guarantee
Recrutement Relèvesanté Inc. offers a 30-day money-back guarantee on Relèvesanté subscription purchases. If you are not satisfied with your subscription, you may request a full refund within thirty (30) days of your initial order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request a refund:
- visit paddle.net and locate your order using the email address you used at checkout, or
- contact us at billing@relevesante.ca and we will help arrange the refund with Paddle.
Renewals & cancellations
Subscriptions renew automatically at the end of each billing period. You can cancel your subscription at any time from your account or via Paddle; on cancellation you keep access until the end of the current period. After the 30-day guarantee window, subscription fees for the current period are non-refundable, except where required by applicable law.
Chargebacks & disputes
Please contact us before initiating a chargeback — most billing questions can be resolved quickly by email. Paddle also handles all billing disputes as the Merchant of Record.
See also our Terms & Conditions and Privacy Notice.